1. Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) is:
CallaLingua
Email: info@callalingua.com
2. General Information on Data Processing
The protection of your personal data is very important to us. We process personal data exclusively in accordance with the applicable legal provisions, in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and the Telecommunications-Telemedia Data Protection Act (TTDSG).
Personal data is any information relating to an identified or identifiable natural person, such as name, email address, or IP address.
Our website can generally be used without providing personal data. If personal data is processed, this is done only on a legal basis or with your explicit consent.
3. SSL / TLS Encryption
For security reasons, this website uses SSL or TLS encryption. This protects transmitted data from access by third parties. You can recognize an encrypted connection by the “https://” address line in your browser.
4. Server Log Files
When you access our website, information is automatically collected that your browser transmits to our server. This data is temporarily stored in so-called server log files.
Processed data may include in particular:
• IP address
• Date and time of access
• Accessed pages
• Amount of data transferred
• Browser type and version
• Operating system
• Referrer URL
Purpose of processing:
Ensuring the technical functionality, stability, and security of the website.
Legal basis:
Art. 6(1)(f) GDPR (legitimate interest).
The data is not merged with other data sources and is regularly deleted.
5. Cookies and Consent Management
Our website uses cookies and comparable technologies. Cookies are small text files that are stored on your device.
Types of Cookies
Technically necessary cookies
These cookies are essential for the operation of the website.
Optional cookies (analytics / marketing)
These cookies are used for statistical, analytical, or advertising purposes.
Legal Bases
• Technically necessary cookies:
Art. 6(1)(f) GDPR in conjunction with Section 25(2) TTDSG
• Optional cookies:
Art. 6(1)(a) GDPR in conjunction with Section 25(1) TTDSG
Optional cookies are only set after you have given your explicit consent. You can withdraw your consent at any time via the cookie settings.
6. Contact
If you contact us by email or via a contact form, the data you provide will be processed in order to handle your request.
Processed data may include:
• Name
• Email address
• Telephone number
• Content of your message
Legal basis:
Art. 6(1)(b) GDPR (pre-contractual measures)
Art. 6(1)(f) GDPR (legitimate interest in communication)
Data will not be passed on to third parties.
7. Google Analytics (GA4)
We use Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses cookies that enable an analysis of how the website is used. Your IP address is anonymized so that direct identification of individuals is excluded.
Processed data may include:
• Page views
• Length of stay
• Origin of the visit (referrer)
• Technical device information
Legal basis:
Art. 6(1)(a) GDPR (consent)
Google is certified under the EU–US Data Privacy Framework. This ensures an adequate level of data protection in accordance with Art. 45 GDPR.
8. Google Tag Manager
This website uses Google Tag Manager, also provided by Google Ireland Limited.
Google Tag Manager itself does not process personal data. It is used solely to manage website tags. Services integrated via Google Tag Manager are only activated after appropriate consent has been given.
Legal basis:
Art. 6(1)(f) GDPR
9. Google Ads & Remarketing
We use Google Ads and remarketing functions to promote our offerings in a targeted manner. Cookies may be used to recognize users pseudonymously.
Personal identification is not possible.
Legal basis:
Art. 6(1)(a) GDPR (consent)
Google is certified under the EU–US Data Privacy Framework.
10. Transfer to Third Countries
If personal data is transferred to the United States, this is done on the basis of the EU–US Data Privacy Framework in accordance with Art. 45 GDPR.
11. Storage Period
Personal data is stored only for as long as necessary for the respective purpose or as required by statutory retention obligations.
After the purpose ceases to apply or statutory retention periods expire, the data is deleted or blocked.
12. Rights of Data Subjects
You have the following rights:
• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object to processing (Art. 21 GDPR)
• Right to withdraw consent at any time (Art. 7(3) GDPR)
Requests can be addressed to the contact details provided above.
13. Right to Lodge a Complaint
You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data is unlawful.
14. Updates and Amendments
We reserve the right to amend this privacy policy at any time in order to adapt it to changed legal requirements or technical developments. The version published on the website at any given time shall apply.